Privacy policy

1. Purposes of processing

Your personal data—belonging to the category of common data—will be processed by us:

• a) for pre-contractual and contractual requirements, for the provision of services provided for by the contracts;
• b) for administrative-accounting, operational, and management needs related to our activities and for monitoring the progress of customer relations;
• c) for compliance with legal obligations related to civil, fiscal, or other regulations, as well as EU regulations or standards;
• d) to send commercial and promotional information, courtesy communications, and customer satisfaction questionnaires, to carry out market research and analysis, and to appear in industry magazines;
• e) for customer management, including the performance of internal statistics, as well as for communicating our clientele to potential customers and/or suppliers;
• f) for inclusion on corporate websites and social networks, in our brochures, and in our information/advertising material for informative/promotional purposes.

2. Nature of provision and legal basis

The provision of data for the purposes under points d), e), f) is not mandatory; therefore, any refusal has no consequence other than the impossibility of implementing initiatives aimed at improving our service to you, as well as keeping your information updated on developments in our offer. On the other hand, failure to provide data for all other purposes, being mandatory, makes it impossible to establish the contractual relationship or its continuation.

With reference to the processing mentioned in:

• 1. the previous paragraph 1 point a); b) the relative legal basis resides in the need to comply with contractually assumed obligations and the provision of requested services;
• 2. the previous paragraph 1 point c) the relative legal basis resides in the fulfillment of regulatory obligations;
• 3. the previous paragraph 1 point d), the relative legal basis resides in consent, except for commercial communications relating to products and/or services similar to those already purchased and/or subscribed to by the customer, for which the processing is based on a legitimate interest of the Data Controller;
• 4. the previous paragraph e) the relative legal basis resides in consent, except for the analysis of elementary information regarding your consumption preferences;
• 5. the previous paragraph f) the relative legal basis resides in consent.

3. Methods of data processing

The processing of Personal Data for the aforementioned purposes takes place using both automated (electronic support) and non-automated (paper support) methods, in compliance with the rules of confidentiality and security provided for by law, the Regulation, subsequent regulations, and specific internal provisions.

4. Categories of recipients

Personal data will be processed by third-party service providers appointed as Data Processors by the Data Controller and by employees or collaborators of our company, as subjects authorized to process personal data and instructed to do so by the data controller, within the scope of their respective job functions.

You may obtain a complete list of the data processors appointed by the Controller by contacting the Controller directly, as indicated in paragraph 5 below. In particular, to: companies, collaborators, and external professionals for specific technical-commercial, legal, and administrative-accounting services in execution of pre-contractual measures and/or contractual obligations; to public offices and bodies for legal compliance; to technical/IT consultants; to credit institutions and financial intermediaries where involved in the execution of your orders or in related processing mentioned above and for the management of collections and payments; to the judiciary, police forces, and other public authorities.

5. Data Controller

The Data Controller is: T&C Srl, located at Via Camillo Bozza, 14-15-16, 06073 Corciano PG ITALY.

You may contact the Data Controller at any time, addressing your communication to the attention of the Data Protection Officer at one of the following addresses: by sending an email to info@takeandcare.com or by writing by post to the address above.

6. Transfer of personal data abroad and dissemination of the data

Your personal data may be transferred abroad, mainly to European countries; however, they may also be transferred to non-EU countries, always in compliance with applicable legislation and by adopting measures aimed at guaranteeing the necessary levels of security. In particular, if the transfer occurs to non-European countries and in the absence of adequacy decisions by the European Commission, transfers will take place based on “Standard Contractual Clauses” issued by the Commission itself, as a guarantee of correct processing. In any case, you can always contact the Data Controller at the contact details indicated in paragraph 5 above to obtain precise information about the transfer of your Data and the specific location of their collation. Your personal data will in no case be disseminated.

7. Your rights (Articles 15, 16, 17, 18, 20, 21 of the Regulation)

Pursuant to Articles 15, 16, 17, 18, 20, 21 of the Regulation, you have the right to access personal data concerning you, obtain information about the data processed, the purposes and methods of processing; obtain the rectification and updating of data, request the limitation of the processing carried out on your data (including, where possible, the right to be forgotten and erasure); object for legitimate purposes to the processing of data as well as exercise your right to data portability; lodge a complaint with the competent supervisory authority.

To exercise your rights, please address your request to the Agency indicated at the top, for the attention of the Data Controller, at the following address: Via Camillo Bozza, 14-15-16, 06073 Corciano PG ITALY or via Email to the following address: info@takeandcare.com

8. Retention period of Personal Data

The processed data will be stored in our protected archives for as long as necessary based on the requested Services. Once the requested Activity is completed, the data may be deleted or stored solely for the purpose of documenting the activity carried out (if indispensable) or for historical and/or statistical purposes (in this case in anonymous form), except for fiscal data which will be stored for a period corresponding to legal obligations. Contact data for marketing purposes will be used until the relative consent granted is revoked. Any data relating to activities for the protection of one’s rights (including in court) will be kept until the relative sentence becomes final or the last level of judgment is reached and, where necessary, for the subsequent enforcement phase.